Shipping policy
Shipping Policy
Thank you for shopping with LUMÉRA. Please review our shipping policy below.
Order Processing
All orders are processed within 1-3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and the shipping method selected at checkout.
Domestic and International Shipping
We currently ship to the regions configured at checkout. If your country or region is available, shipping options and rates will be shown during checkout. International orders may be subject to import duties and taxes, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Lost, Damaged, or Delayed Shipments
LUMÉRA is not liable for any products lost or damaged during shipping. If you received your order damaged, please contact the shipping carrier to file a claim, and reach out to us so we can assist.
Contact
If you have any questions about shipping, please contact us at l8cktech@gmail.com.