Our promise
Your LUMÉRA is made to last, and we stand behind it. Every device is covered by a two-year limited warranty against defects in materials and workmanship, beginning on the date of delivery.
What's covered
The warranty covers manufacturing defects that affect how your device functions under normal, intended use. It does not cover accidental damage, misuse, or ordinary wear over time.
Making a claim
If something isn't right, reach out through our Contact page with your order details and a short description. We'll take it from there and make it right.